Mac troubleshooting
Investigating slow performance, unresponsive apps and common macOS issues.
APPLE MAC HELP · THE UK
Apple Mac Remote Support in Wales
Need Mac help in Wales? Our UK-based team can assist remotely with eligible Mac software, email and application problems, without an onsite visit. Appointments depend on time-zone and availability.
Remote support: £80/hour, charged in 30-minute blocks.
HOW WE HELP
Practical Mac help for Wales.
Customers in Wales can contact us for English-language remote sessions using TeamViewer. You will need a working internet connection; some problems may require a local hardware repair provider. Support is charged in GBP and appointment times are confirmed in advance.
Email and online meetings
Help with email accounts, Zoom, FaceTime and connectivity-related software settings.
Apps and cloud tools
Support with app setup, Dropbox, Google services and everyday Mac questions.
Remote support only
We do not offer onsite visits in this location. Some hardware faults cannot be resolved remotely.
Sessions use TeamViewer. Only share session access after confirming the technician’s identity. Download TeamViewer from the official website ↗
MORE INFORMATION
Explore support coverage.
Remote Mac assistance is available across the UK and internationally. For onsite Mac support enquiries, see our London and Essex coverage.